APPENDIX NO. 2 TO THE GENERAL TERMS AND CONDITIONS OF BIG BET GAMES LTD. - BONUS RULES AND TERMS AND CONDITIONS (SPORTS)

1. General Provisions

1.1. This Appendix (the "Bonus Rules") governs the terms for the provision and use of bonuses, promotions, free spins and other incentives, collectively referred to below as "Bonuses", provided by BIG BET GAMES LTD. (the "Organizer"). The Bonus Rules form an integral part of the Organizer's Terms and Conditions and Rules for the Organization of Online Gambling Games Involving Betting on the Results of Sports Competitions and Races (the "General Terms and Conditions"), approved by the Executive Director of the National Revenue Agency pursuant to Article 17(1), item 4 of the Gambling Act.

1.2. In the event of a conflict or inconsistency between the applicable documents, they shall apply in the following order:

a) the specific terms and conditions of the relevant bonus offer;

b) these Bonus Rules;

c) the General Terms and Conditions.

1.3. All time limits, timestamps and periods stated in these Bonus Rules and in specific promotions are determined according to the official local time of the Republic of Bulgaria, unless the relevant bonus offer expressly provides otherwise.

1.4. Terms defined in the General Terms and Conditions shall have the same meaning here. For the purposes of these Bonus Rules:

Freebet - the general commercial name for a promotional mechanism under which the Organizer provides bonus value for placing a bet or a right to reimbursement of an amount staked with real funds. The source of the funds, settlement method and whether the staked amount is included, excluded or refunded are determined in the specific terms of the relevant type of Freebet.

Bonus Balance - virtual funds/free spins provided by the Organizer and subject to wagering requirements and/or other restrictions;

Real Balance - monetary funds deposited by the player or released after wagering requirements have been met;

Qualifying Bet - a sports bet that meets the parameters of the relevant bonus offer (e.g. minimum odds, market type, minimum and maximum amount, period, etc.);

Wagering - the total value of qualifying bets that the player must place in order to meet the conditions of a Bonus;

Maximum Bet Using Bonus Funds - the highest single stake placed using the Bonus Balance and counted toward the wagering requirement.

Unfair Bets - bets placed through fraud, coordinated activity, covering opposing outcomes, use of an obvious system or odds error, or use of insider information, for the purpose of circumventing the rules or abusing a Bonus.

1.5. Before a Bonus is activated, the player shall be provided with the full terms of the relevant offer. A Bonus shall be activated only after the player has expressly accepted the terms by taking an affirmative action.

2. General Terms and Rules for Sports Bonuses

2.1. Unless the relevant offer provides otherwise, each player is entitled to receive the relevant Bonus once only. Receiving more than one Bonus under the same offer through multiple gaming accounts is not permitted.

A match of household, postal address, IP address, email address, telephone number, payment instrument or device may be grounds for additional verification, but does not in itself constitute sufficient evidence of abuse.

2.2. Bonuses, promotional programmes, VIP rewards and point exchanges are granted only to players permanently resident in the Republic of Bulgaria.

2.3. Registration must be completed personally; granting third parties, including minors, access to the gaming account is prohibited.

2.4. Where there is objective information indicating possible abuse, fraud, coordinated betting or another material breach, the Organizer may temporarily suspend use of the Bonus and payment of winnings directly related to it until the review is completed.

The Bonus and winnings directly related to it may be cancelled only upon establishment of a material breach. The Organizer shall notify the player of the outcome of the review and the grounds for the action taken, except where disclosure of such information is prohibited by law.

2.5. The Organizer may determine that deposits made through certain methods do not qualify for Bonuses; the restrictions shall be specified in the terms of the offer.

2.6. Only the following count toward meeting the wagering requirement:

single bets with odds of at least 1.50;

multiple bets where each selection has odds of at least 1.30.

2.7. The following do not count toward wagering: bets settled at odds of 1.00, cancelled/voided events, cash-out (including partial cash-out), markets with a "0% margin", and bets placed in breach of the relevant offer.

2.7.1. A Freebet and winnings from it are not subject to additional wagering unless otherwise provided in the specific terms of the offer.

2.7.2. No odds restrictions apply to the use of a Freebet unless such restrictions are stated in the specific terms of the offer.

2.7.3. A Freebet provided with a fixed nominal value must be used in full on a single bet slip and may not be split.

2.8. If the wagering requirement is not met by the end of the validity period, the Bonus and winnings shall be cancelled. The Bonus shall also be cancelled when the Bonus Balance falls to EUR 0.01 or less.

2.9. The player may decline or cancel a Bonus at any time; the bonus funds and winnings shall be removed, while real funds shall remain available. Only one Bonus may be active at a time; deposit bonuses may not be combined.

2.10. The Organizer may, at its discretion, make personalised offers with different parameters; unless stated otherwise, these Rules shall apply to them. The offer may be used only by the player to whom it is made and may not be transferred.

2.11. Upon self-exclusion or activation of responsible gambling limits, active Bonuses shall be cancelled; real funds shall remain available in accordance with the General Terms and Conditions.

2.12. In addition to the limits under the General Terms and Conditions, the maximum payable winnings from participation with bonus funds in a sports promotion shall be EUR 10,000, unless otherwise stated in the offer.

2.13. The Organizer may conduct a further review and request documents and information proportionate to the identified risk where necessary to comply with a legal obligation, prevent fraud, or address doubts concerning identity, the payment instrument or the source of funds.

Until the review is completed, the Organizer may temporarily suspend processing of the affected withdrawal or payment of winnings related to the review. The player shall be notified of the review and the required actions, insofar as disclosure of such information is not prohibited by law.

2.14. Where an objective and justified circumstance beyond the Organizer's reasonable control arises, including a statutory or regulatory requirement, discontinuation or restriction of a market or service by a provider, a material technical malfunction, an obvious error in publishing odds, or a risk to the integrity of a sporting event, the Organizer may temporarily suspend acceptance of new bets or use of the Bonus for the affected events and markets.

3. Specific Sports Offers

3.1. No Risk Freebet

3.1.1. No Risk Freebet may be used for the bet types and markets, and subject to the restrictions, specified in the specific terms of the offer.

3.1.2. To use a No Risk Freebet, the player must have sufficient real funds in the balance to cover the stake. If the bet loses, the full amount staked shall be automatically refunded to the Real Balance upon settlement; if it wins, the player shall receive the regular winnings, including the staked amount, without any additional refund.

3.1.3. The value of the No Risk Freebet is fixed and determined automatically; the player may not change it.

3.1.4. A No Risk Freebet may be activated once only. If it is replaced with another Freebet bonus, the previous one may not be activated again.

3.1.5. In the event of established attempts at fraud or abuse involving a No Risk Freebet, the Organizer reserves the right to cancel payment of winnings from the relevant bet slips.

3.1.6. The grant of a No Risk Freebet is at the Organizer's discretion and is not mandatory for all players.

3.1.7. A bet slip with a No Risk Freebet bonus shall not be accepted if, at the time of placing the bet, the odds on at least one event are below 1.50 or above 3.50.

3.1.8. The Cash Out option is available only for bets placed with a No Risk Freebet. Bets closed through Cash Out do not count for bonuses requiring the placement of a Qualifying Bet.

3.1.9. The Organizer may amend or cancel the terms of the offer at any time. The General Terms and Conditions apply.

3.2. Only Win Freebet

3.2.1. Only Win Freebet may be used for the bet types and markets, and subject to the restrictions, specified in the specific terms of the offer.

3.2.2. When using an Only Win Freebet, the player does not risk their own funds. If the bet wins, the player receives only the net winnings, excluding the stake value.

3.2.3. The Bonus is granted in the currency selected as the primary currency at the time it is received.

3.2.4. The value of the Only Win Freebet is fixed and determined automatically; the player may not change it.

3.2.5. If it is replaced with another Freebet bonus, the previous one may not be activated again.

3.2.6. For a bet slip placed with Freebet: Only Win, a partial win shall be treated as a loss.

3.2.7. In the event of established Unfair Bets or abuse of the offer, the Organizer may cancel payment of winnings from the relevant bet slips.

3.2.8. The grant of an Only Win Freebet is at the Organizer's discretion and is not guaranteed for all players.

3.2.9. A bet slip with an Only Win Freebet bonus shall not be accepted if the odds on at least one event are below 1.50 or above the permitted limit for the offer.

3.2.10. The Cash Out option is available only for bets placed with a No Risk Freebet. Bets closed through Cash Out do not count for bonuses requiring the placement of a Qualifying Bet.

3.2.11. The Organizer reserves the right to amend, supplement or terminate any promotion or bonus offer, including its duration, mechanism and participation conditions, in accordance with the procedure for notifying the National Revenue Agency. Such amendments shall apply only prospectively and shall not affect players who accepted or activated the offer before they entered into force; the originally published terms and individual time limits shall continue to apply to those players and their rights already acquired shall not be affected. All changes shall be published on the Organizer's website and shall take effect from the time of publication unless expressly stated otherwise, in compliance with applicable law.

3.3. ComboBoost

3.3.1. ComboBoost is available to registered players who have received the Bonus.

3.3.2. The Bonus applies to combo bets placed using the participant's Real Balance, with two or more events, each with odds of at least 1.40, and total combined odds of at least 1.50.

3.3.3. The amount of the Bonus is determined automatically on the basis of the stake amount, the odds and the applicable ComboBoost percentage stated in the special terms of the relevant promotion, and may not be changed by the participant.

3.3.4. The base winnings and the additional winnings from ComboBoost shall be paid in a single transaction.

3.3.4. Once activated, ComboBoost cannot be declined or removed.

3.3.5. All events, markets and statuses are eligible during the valid period of the offer.

3.3.6. In the event of established abuse or Unfair Bets, the Organizer may cancel winnings or Bonuses.

3.3.7. ComboBoost is granted at the Organizer's discretion and is not guaranteed for all players.

3.3.8. The Bonus shall not be activated if the bet does not meet the minimum requirements for odds and number of events.

3.3.9. The Organizer may amend or discontinue the offer at any time. The General Terms and Conditions apply.

3.4. First Deposit Bonus - Sports

3.4.1. The offer is valid only for newly registered players who are at least 18 years old and have not previously held a gaming account on the platform.

3.4.2. The Bonus is available for seven days after the first deposit. If the Bonus is not activated and/or used within this period, the unused Bonus shall be automatically cancelled.

3.4.3. On a first deposit, the player receives a 100% bonus of up to EUR 50 in the form of an Only Win Freebet for sports betting. Minimum qualifying deposit: EUR 5. The Bonus shall be credited in the account currency at the time it is received.

3.4.4. The Bonus and the relevant qualifying deposit must each be wagered at least once (1x). The eligible bet types, markets and odds restrictions are specified in the specific terms of the offer.

3.4.5. All markets and bet types are permitted unless the terms of the relevant offer provide otherwise. The following do not count toward the wagering requirement: bets settled at odds of 1.00, cancelled or voided events, bets closed through Cash Out, and bets placed in breach of these Rules or the specific terms of the offer.

3.4.6. Withdrawal of funds from the account is possible only after the wagering requirements under clause 3.4.4 have been successfully met. In the event of a breach of the Rules or an attempt to abuse the "First Deposit Bonus - Sports" offer, the Organizer is entitled to cancel the Bonus and winnings generated from it. Real funds shall be treated in accordance with the General Terms and Conditions and applicable law.

3.4.7. To qualify for the "First Deposit Bonus - Sports (Only Win Freebet)", the player must simultaneously meet the following conditions:

3.4.7.1. Be a new BigBet player, registered on the platform, at least 18 years old and without a previous gaming account.

3.4.7.2. Have deposited at least EUR 5.

3.4.7.3. Have placed and settled a first single or combo bet meeting the specific terms of the offer within the period under clause 3.4.2.

3.4.7.4. If the qualifying bet is rejected, cancelled, returned for any reason or voided, it shall not be considered valid and no Freebet shall be credited.

3.4.7.5. The offer may be claimed only once by each player. If participation through a duplicate gaming account is established, the Organizer is entitled to withdraw the Freebets and winnings generated through the duplicate gaming account.

3.4.7.6. If there is evidence that, for the purpose of guaranteeing a profit, a person or group of players bets in a manner constituting abuse of the promotion, the Organizer reserves the right to withdraw the Freebets and winnings won from such bets.

3.4.8. By participating in the promotion, the player confirms that they are familiar with and accept these Sports Bonus Rules, the General Terms and Conditions and the Organizer's other applicable rules. The Organizer reserves the right at any time to amend, terminate or cancel the "First Deposit Bonus - Sports" offer, subject to applicable legal requirements. In the event of a conflict between information in advertising materials and these Rules, these Rules shall prevail.

4. Final Provisions

4.1. These Bonus Rules have been prepared in accordance with the Gambling Act, the Ordinance on the General Technical and Functional Requirements for Gaming Software and Communications Equipment (the "Technical Ordinance") and other applicable Bulgarian legislation.

4.2. All matters not governed herein shall be subject to the General Terms and Conditions. In the event of a discrepancy between a translation and the Bulgarian version, the Bulgarian text shall prevail.

4.3. For questions or complaints, the Participant may contact [email protected] or use "Live Chat". Disputes related to Bonuses shall be registered under a unique identification number and reviewed in accordance with section 13 of the General Terms and Conditions, with a decision issued and communicated to the Participant within 14 days. A dissatisfied Participant may submit a written complaint to the National Revenue Agency within seven days of being notified of the decision.