Definitions
The terms used in this policy carry the following meaning:
Cookie - a small text file that the Site stores on your end‑device upon first visit and through which the browser identifies itself to our server each subsequent time it loads.
Session cookies – deleted after closing the browser.
Persistent cookies – stored for a defined period or until deleted by the user.
First‑party cookies – set directly by the bigbet.bg domain.
Third‑party cookies – set by external providers (e.g., analytics and advertising partners) with joint controllership under Art. 26 GDPR.
1. Purpose and Scope
This Policy governs the conditions for the use of cookies and similar technologies when accessing and using the Site by end‑users (referred to as “you”, “User”). The Policy aims to ensure transparency regarding:
- the types of cookies we deploy;
- the legal basis for their use;
- the purposes of data processing through cookies;
- your rights and options for managing preferences.
It applies to all visitors and registered customers, irrespective of the device used to access the Site.
2. Legal Framework
- Regulation (EU) 2016/679 (GDPR) – Arts. 4, 6, 7 and 13;
- Directive 2002/58/EC (ePrivacy) in conjunction with Art. 4 of the Electronic Commerce Act;
- Bulgarian Personal Data Protection Act (PDPA);
- Guidelines of the European Data Protection Board on consent (WP259 rev.01).
3. Categories of Cookies We Use
3.1. Strictly Necessary
Cookies without which the Site cannot function technically correctly – e.g., session authentication, retention of chosen jurisdiction, loading of secure areas. Legal basis: legitimate interest – Art. 6(1)(f) GDPR.
3.2. Performance / Analytics
Collect anonymised statistics on how users interact with the Site – number of visits, pages viewed, response times. We use Google Analytics 4 with IP masking enabled. Legal basis: consent – Art. 6(1)(a) GDPR.
3.3. Functional
Remember your choices – language, odds format, preferred layout. Without them, parts of the personalisation are impossible. Legal basis: consent.
3.4. Marketing / Targeting
Used to display ads tailored to your interests and to limit the frequency of campaigns. Include pixels of Google Ads, Meta Ads and affiliate networks. Legal basis: consent.
Note: Strictly necessary cookies load by default. All other categories are set only after your explicit consent, given via the preference banner on first visit or later through the “Cookie settings” section.
4. Consent and Preference Management
On your first visit to the Site a banner appears that:
- describes the categories of cookies;
- offers options “Accept all”, “Reject” and “Settings”;
- stores your choice for 12 months (or until you modify it).
You may change or withdraw your consent at any time via the “Cookie settings” link in the footer of every page.
5. How to Delete or Block Cookies via Your Browser
Most browsers accept cookies by default, but you can:
- delete existing cookies;
- block future cookies altogether; or
- set a notification for every new cookie.
Instructions for cookie management are available at:
Chrome: support.google.com/chrome/answer/95647
Firefox:support.mozilla.org/kb/cookies-information-websites-store
Safari: support.apple.com/safari
Edge:support.microsoft.com/microsoft-edge
Blocking all cookies may result in malfunctioning functionalities, including inability to log in and participate in games.
6. Third‑party Cookies
The Company cooperates only with providers that declare compliance with GDPR and ePrivacy. Each third party applies its own privacy policy;
7. Retention Periods
- Session cookies – until the browser is closed;
- Persistent cookies – from 30 minutes to 24 months, depending on the category.
Specific retention periods for each cookie are listed in the Cookie settings.
8. Data Protection and Security
Information collected through cookies may constitute “personal data” under the GDPR when it identifies you directly or indirectly. We:
- minimise the data collected;
- store logs in encrypted form;
- apply TLS 1.3 to all connections;
- perform an annual security audit under ISO 27001.
All rights provided in Arts. 15–22 GDPR (access, rectification, erasure, restriction, objection, portability) are exercised in accordance with our Privacy Policy.
9. Updates to the Policy
We may periodically update this Policy to reflect changes in applicable law, technical improvements or modifications in the cookie categories. The new version is published on the Site with an updated effective date. If the changes are substantial, we will inform you via a prominent notice or email.